(AD23.8 and newer has a pull down box that shows 'Disconnect'.

The steps to resolve this issue depend on which license server you are using which can be determined by checking to see what port are you using in your client's 'Set up Private License Server' settings. If your private license server license(s) may need to be 'refreshed' because your subscription has been renewed without updating the license information on your private license server.

With the newer version of the page, you only need to click on the 'Reactivate' button in the license frame while you have an Internet connection and are signed in with your AltiumLive credentials. The video shows the License Management page before AD23.8. This installation of Altium Designer is not supported by the subscription of this license. Solution DetailsThe most common reason for the Subscription Expired, or Version Not Supported message is that you have a standalone or private server license, which needs to be reactivated or refreshed following a recent license subscription renewal.įor a standalone license, the following video will guide you on how to reactivate your license. If your machine/server has no internet connection, the license file can be downloaded from the organization's Dashboard and copied over locally.

The new license file need to be fetched within Altium Designer (if standalone) or in PLS/AIS (if private server). License file cached locally can be outdated to give out such message that it needs to be refreshed. Cannot use standalone or private server license due to 'This installation of Altium Designer is not supported.', also possibly 'Version Not Supported' and 'Subscription Expired' message, despite the subscription renewed recently.

Instal Altium Designer 24.0.1